Effective Date: 05/06/2024
At SVGCluster, we offer instant delivery for all our digital products, providing you with a seamless shopping experience. Here’s everything you need to know about how our digital downloads are delivered after purchase.
1. Digital Product Delivery: Instant Access to Your Files
Once you complete your purchase, your digital files will be available immediately. You will receive an email with a download link to your purchased product(s). This means you don’t have to wait for physical shipping—your files are delivered directly to your inbox or available for download via your account.
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- Access via Email: A download link will be sent to your email address after payment confirmation.
- Account Access: You can also access your purchased files at any time by logging into your account and visiting your “Order History” or “Downloads” section.
2. Delivery Time: Instant Access
Digital products are delivered instantly upon payment. After completing your purchase, your download link will be available within minutes. If you don’t see it in your inbox, please check your spam/junk folder, or reach out to us for assistance.
3. Download Limits and Expiration
To protect your purchase, the download link will expire after 24 to 48 hours. However, you can download the files as many times as needed during this period. If the link expires, don’t worry—just contact us, and we will send you a new one.
4. No Physical Shipping: Instant Digital Downloads Only
All of our products are digital (e.g., SVG, PNG, JPG files). This means there is no physical shipping, and everything is downloaded directly to your device. To use the files, simply ensure you have the appropriate software or application to open and edit the files.
5. Technical Support for Download Issues
If you face any technical difficulties while downloading, such as an error message or incomplete files, our customer support team is ready to assist. Just reach out to us at [email protected] or https://svgcluster.com/contact-us, and we’ll ensure you get the help you need.
6. Delivery Issues and Support
In rare cases where there’s a problem with delivery, such as incorrect email addresses or payment failures, please get in touch with our support team. We’ll quickly resolve the issue and make sure you get your digital files without delay.
Why Choose SVGCluster for Your Digital Products?
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- Instant Downloads: No waiting—get your files immediately.
- Secure Payment & Delivery: Safe, encrypted transactions and file transfers.
- Easy Access: Re-download your files whenever you need them by logging into your account.
For questions or if you need help with your purchase, contact our customer support team at [email protected] or https://svgcluster.com/contact-us.
Thank you for choosing SVGCluster, your trusted source for high-quality digital assets!